Delivery, Returns & Refunds.


We aim to send your purchase to you as quickly as possible. Your order will be delivered by Royal Mail and is usually within one week, but please allow up to 28 days.  Your credit card will not be charged until we send your goods.


Postage Costs 

UK Mainland Postage – £2.95

European Postage - £4.95

Rest of the world - £9.95


Returns & Refunds

As part of our commitment to our customers we have extended the statutory cancellation period from 14 days to 90 days on all of our products.


If you would like to return your item for a refund, for any reason, simply post it to the address below within 90 days of receiving your goods along with your name, address and phone number. Postage and packaging is non-refundable unless goods are faulty.


UK Direct Shop Returns Department

Unit 9, Romsey Industrial Estate

Greatbridge Road



SO51 0HR